Our guitar workshop is located in the Agoura Hills area of Southern California. Our guitar factory is located in China. Guitars are made in China from woods, electronics, and hardware which are sourced from around the world, and then delivered to our workshop in small batches throughout the year. Each guitar is then setup by one of our guitar techs in our workshop to ensure smooth and level frets, low string height, and proper truss rod adjustment. Upon the completion of a setup, the pickup heights are adjusted, the electronics are double checked and the entire guitar is inspected and tested before it's ready to ship. If you choose any of our add-on options, those are installed in our workshop. The Stratus Custom Shop (USA) model is built in the USA.
You do have the option to purchase a hard shell case, custom made for your PHRED guitar by G and G Quality Case Co. If you do not order your guitar with a case then it will ship with bubble wrap inside a triangular shaped cardboard guitar box which is wrapped with 2-3 layers of cardboard.
Check out the Gretsch G6238 Hardshell Case, or the SKB 4214 ATA Electric Guitar Case with Open Cavity.
Yes. We ship internationally via the United States Postal Service Priority International Mail. You may need to pay additional import and VAT taxes upon delivery to the respective organization of the country in which you reside. Please contact us if you have any questions.
We can custom make any of our guitars for left handed guitar players. Left handed guitars are built to order and there is no additional charge. However, the wait time can be 6-9 months, depending on where we are at in a production run cycle. To place your order for a left handed guitar, simply type in the Additional Notes text area that you would like the guitar made as a left handed guitar and we will see that when your order is received.
PHRED Instruments guitars are professionally setup and inspected prior to shipping. Setup will include string-height adjustment, intonation, electronics inspection, and fret leveling and milling.
The DockStar model stock pickups are made in China and are unbranded PAF Style pickups.
Stock pickups for all other PHRED instruments guitars are made by Artec Sound and use the following pickups:
(Ceramic, 4 conductor/shield)
(Ceramic, 4 conductor/shield)
Single Coil Pickup
(Ceramic, Single Coil)
The stock tuners on a DockStar are made in China.
The stock tuners on all other Phred guitars are made by Jinho. Some of the tuners have the Wilkinson brand name on them.
These hardware parts are unbranded and made in either Korea or China.
During our setup, we install D'Addario 10-42 gauge guitar strings.
We offer certain models of DiMarzio and Seymour Duncan pickups for upgrades. Upgrading the pickups will provide the most noticeable upgrade in tone of all the add-ons we offer. However, if you are on the fence about upgrading the pickups, we recommended ordering the guitar with stock pickups. This way, you can first hear the stock pickups on the guitar through your pedals and amplifier, and can then decide whether or not you'd like to swap out the pickups down the road.
While this is certainly possible, the logistics are not in place to provide customized guitars or unfinished guitar kits.
Please inquire about all special requests that are not available as options on our website. Generally speaking, we can make any guitar left handed, and we can try to color match a particular color. Customizations usually take 6-9 months to process and complete.
Yes. Please contact us about discounts for purchasing more than one guitar.
Yes. Please contact us about discounts if either of these currently apply to you. Proof may be required upon purchase.
If you are in the Los Angeles area you can schedule an appointment to try out a guitar before purchasing one. There are currently no stores that sell PHRED instruments guitars outside of Los Angeles.
Yes. Please contact us. We also have an affiliate program.
Read more about our affiliate program here.
OBEL stands for On-Board Effects Loop. It is a wiring design inside the guitar which uses a separate 1/4" stereo jack to allow the direct output from the pickups to go to effects pedals and then back into the guitar for post-effects volume control. The purpose of the OBEL is to allow for volume adjustments on the guitar after being processed by effects. You may notice that distortion and envelope filters respond differently with volume adjustments on a standard electric guitar. Using an OBEL allows for consistent response from your effects pedals/processors at any guitar volume.
We recommend to use a junction box with a stereo 1/4" guitar cable to connect the guitar to a junction box (a stereo Y-cable can be used instead). A junction box looks like an effects pedal. It has a 1/4" stereo input jack on one side, which is where the stereo guitar cable from the guitar's OBEL jack plugs into. The other side of the junction box has 2 mono 1/4" jacks. One of those jacks is a send to the input of your effects the other is a return from the output of your effects. Using one mono guitar fx patch cable, connect the send from the junction box into the input of your first effect pedal, and the the return from the junction box plugs into the output of your last effects pedal in the chain.
Yes, you do not have to use the OBEL in order to plug in your guitar to your effects. You can simply bypass the OBEL using the OBEL bypass mini-toggle switch on the guitar and use the guitar as a standard electric guitar with your effect pedals plugged in-line between your guitar and amp.